1. Agreement to Terms

By accessing or using the website, services, or solutions provided by Aitson Systems Pvt. Ltd. (“Aitson”, “we”, “our”, or “us”), you acknowledge that you have read, understood, and agree to be bound by these Terms of Service.

If you do not agree with these terms, you should refrain from using our website or engaging with our services.

These terms govern your use of our website as well as any interaction related to our engineering, consulting, and technology services.

2. Nature of Services

Aitson Systems Pvt. Ltd. provides technology engineering and system development services, including but not limited to:

Custom software engineering
System architecture and technical consulting
Mobile and web application development
Artificial intelligence and machine learning solutions
Infrastructure design and cloud-based systems
Integration, automation, and scalable platform development

Services are typically delivered under project-based agreements or long-term service arrangements, where the scope, deliverables, timelines, and commercial terms are defined separately.

3. Acceptable Use of the Website

Users of our website agree to interact with it responsibly and in accordance with applicable laws.

You agree not to:

Use the website for unlawful or fraudulent purposes
Attempt to gain unauthorized access to our systems or networks
Introduce malicious software, viruses, or harmful code
Interfere with the operation, security, or availability of the website
Reproduce, distribute, or republish website content without permission

Any misuse of the website may result in restricted access or legal action where appropriate.

4. Project Engagement and Service Contracts

When a client chooses to work with Aitson:

A separate project agreement or service contract will be established.
This agreement will define the project scope, deliverables, milestones, pricing, and timelines.
Work will commence only after both parties confirm and accept the agreed terms.
Where differences exist between these general Terms of Service and a project contract, the project agreement will take precedence.

5. Intellectual Property

5.1 Ownership of Website Content

All materials published on this website, including text, graphics, design elements, code samples, and branding, are owned by Aitson Systems Pvt. Ltd. unless otherwise stated. These materials are protected under applicable intellectual property laws.

Unauthorized reproduction, modification, or distribution of this content is prohibited.

5.2 Ownership of Client Deliverables

For custom development projects:

Ownership of the final deliverables generally transfers to the client once all agreed payments are completed.
However, Aitson retains ownership of any internal frameworks, libraries, engineering methods, or reusable components developed independently of the client’s project.

Detailed intellectual property terms will always be defined in the project agreement.

6. Payments and Billing

Payment structures vary depending on the type and scale of engagement.

General guidelines include:

Payment schedules and invoicing terms will be outlined in the project contract
Clients are responsible for settling invoices within the agreed payment period
Late payments may result in delayed project timelines or temporary suspension of services
Aitson reserves the right to pause work until outstanding payments are resolved

7. Client Responsibilities

Successful project execution requires collaboration between both parties.

Clients are responsible for:

Providing accurate and complete information relevant to the project
Delivering feedback or approvals within reasonable timelines
Granting necessary access to systems, tools, or infrastructure where required
Ensuring lawful use of any systems or software developed by Aitson
Meeting financial obligations as agreed in the service contract

8. Service Standards and Disclaimers

8.1 Professional Standards

Aitson performs its services with professional care and engineering diligence. Our work follows established technical practices and quality standards.

8.2 General Disclaimer

Except where explicitly stated in a written service agreement, services and website content are provided without additional warranties, including implied warranties related to fitness for a particular purpose or uninterrupted performance.

Technology systems operate in complex environments, and absolute guarantees regarding performance under all conditions cannot be made.

9. Limitation of Liability

To the maximum extent permitted by law, Aitson Systems Pvt. Ltd. shall not be liable for indirect, incidental, consequential, or special damages, including but not limited to:

Loss of profits
Loss of business opportunities
Loss of data
Operational interruptions

Any liability arising directly from our services will not exceed the total amount paid by the client to Aitson for the specific service engagement during the preceding twelve (12) months.

10. Confidentiality

Aitson respects the confidentiality of information shared during client engagements.

Any sensitive project information, technical documentation, or proprietary data shared by clients will be handled with appropriate care and will not be disclosed to third parties without authorization, unless required by law.

Formal confidentiality commitments may also be governed by Non-Disclosure Agreements (NDAs) or clauses within service contracts.

11. Suspension or Termination

We reserve the right to suspend or terminate access to our website or services if:

These Terms of Service are violated
Illegal or harmful activities are detected
Continued service would expose Aitson or its clients to risk

Project termination conditions will be governed by the terms outlined in the respective service agreement.

12. Indemnification

By using our services or website, you agree to indemnify and hold harmless Aitson Systems Pvt. Ltd., its directors, employees, and affiliates from claims, damages, losses, or legal expenses resulting from:

Misuse of services
Violation of these Terms of Service
Use of systems developed by Aitson in unlawful or harmful ways

13. Governing Law

These Terms of Service shall be governed and interpreted in accordance with the laws of India.

Any disputes related to these terms or services shall fall under the jurisdiction of the courts located in Mumbai, Maharashtra, India.

14. Updates to These Terms

Aitson may revise these Terms of Service periodically to reflect operational, legal, or regulatory updates.

Revised terms will be published on this page along with an updated “Last Updated” date. Continued use of the website or services after such updates indicates acceptance of the revised terms.

15. Contact Details

For questions regarding these Terms of Service, please contact:

Aitson Systems Pvt. Ltd.
Sector No 18, Flt C5-8/8, Node, Cidco Colony, Panvel
Raigarh (MH), Panvel, Maharashtra, India, 410206

Email: [email protected]
Phone: +91 86918 97777 | +91 98195 75742